Client Relationship Manager

Full-time · New York, NY or Remote (US)

About Marquee Data

Marquee Data is a fully-managed web scraping and data extraction company headquartered in New York. Since 2017 we have helped Fortune 500 companies, hedge funds and research teams collect, clean and deliver web data at scale.

About the role

We are looking for a Client Relationship Manager to serve as the primary point of contact for our clients. You will build long-term relationships, understand each client’s data needs, and work closely with our engineering team to deliver projects on time and to specification.

Responsibilities

Serve as the main point of contact for a portfolio of client accounts
Understand client business goals and translate them into clear data requirements
Coordinate with engineering on project scope, timelines and delivery
Monitor client satisfaction and proactively address issues
Identify opportunities to expand existing relationships
Prepare proposals, status updates and account reviews

Qualifications

3+ years of experience in account management, client success or a related role
Experience working with technical products or data services
Excellent written and verbal communication skills
Strong organizational and project management skills
Ability to manage multiple accounts and priorities
Bachelor’s degree or equivalent experience

Nice to have

Experience in data, SaaS, financial services or consulting
Familiarity with web data, APIs or data delivery formats
Experience with CRM tools such as HubSpot or Salesforce

How to apply

Send your resume and a short note about relevant experience to solutions@marqueedata.com with “Client Relationship Manager” in the subject line.

Marquee Data is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic.

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